62 snippets

Search Reframe UX Insight
Shifted prompt-to-email from a blank prompt to a search-like interface, reducing cognitive load.
Prompt-to-Email (AI Email Generation)
LLM Trained on Performance Data
Model learned which emails perform well, not just what they look like. Generated content optimized for engagement from the start.
Prompt-to-Email (AI Email Generation)
Industry Builder Packs
Pre-configured content bundles for restaurants, retail, nonprofits, and fitness that gave the AI richer generation context.
Prompt-to-Email (AI Email Generation)
Image Prompt Insight
Grounding AI caption generation in a visual anchor dramatically improved output quality across platforms.
Social Media Integration
LLM Platform-Specific Captions
Phase 2 introduced AI that produces tailored social copy for each network from a single user prompt.
Social Media Integration
AI-Native Product Vision
Conversational chatbot, AI-driven goals, audience segmentation, and brand asset auto-application.
AI Native Product Vision
AI-Assisted Prototyping
Figma Make for layout generation and Cursor for interaction prototyping compressed exploration from weeks to days.
mWeb Activation Experience
LLM Business Card Scanner
LLM upgrade achieved 94% accuracy on handwritten cards and 99.9% on printed text. Expanded to any physical document.
mApp Contacts Growth Experiments
Expanded-State Editing Model
Novel interaction model where tapping a content block expands it into full-screen, touch-optimized editing.
Mobile Web Email Editor (Newton 3.0)
Gamified mWeb Activation
Level-based progression on mobile web guiding new users from contacts through first campaign send.
mWeb Activation Experience
iPhone & iPad Onboarding
Intent-driven onboarding across iOS iPhone and iPad with three authentication entry points.
Intent-Based Onboarding
First Mobile Reporting
Campaign performance analytics on mobile for the first time, with progressive disclosure for data density.
mApp Reporting
4-Platform Social Posting
First native social posting across iOS iPhone, iOS iPad, Android phone, and Android tablet simultaneously.
Social Media Integration
mApp Contacts Experiments
File upload auto-mapping and LLM-powered business card scanner on the mobile app.
mApp Contacts Growth Experiments
iOS In-App Subscription
First native in-app subscription on iOS with StoreKit integration and RevenueCat configuration.
In-App Subscription & Monetization
mWeb Contacts Upload
Card-based field mapping for mobile, rethinking desktop table density for touch screens.
Contacts Upload Redesign
Growth Pod Leadership
Led design in a growth pod reporting to the Chief Growth Officer. Three experiments, +$1.1M combined impact.
PLG & Growth Experimentation
mWeb Activation Rebuild
Dead mobile web surface rebuilt from scratch with gamified progression. +$861K annual revenue.
mWeb Activation Experience
False Completion Fix
Green checkmark made users think upload was complete. Fixing this invisible exit point drove +3.0% T2P conversion.
Contacts Upload Redesign
Tiered Paywalls
Full monetization surface with dark paywall treatment. +22% free-to-paid conversion before deprioritization.
In-App Subscription & Monetization
All Contacts Segment
Identified architecture problem silently hurting activation. Designed system-level fix over UI nudge.
All Contacts Segment
BrandKit Conversion Lift
Users who completed BrandKit setup were 68.7% more likely to convert to a paid plan.
BrandKit
ELTV Insight
Conversion was flat, but converters chose higher-tier plans at a 6.7% higher rate. Reframed how the pod evaluated success.
mWeb Activation Experience
Activation Definition
Verified email, physical address, 2+ contacts, 2+ emails sent. Users who hit that bar convert at dramatically higher rates.
PLG & Growth Experimentation
$1.1M Combined Impact
Three simultaneous A/B tests validated through Statsig. Combined estimated annual revenue: +$1.1M.
PLG & Growth Experimentation
Newton 3.0 A/B Test
14,523 users. +2.1% T2P conversion, +2x activation-to-send lift. Patent pending.
Mobile Web Email Editor (Newton 3.0)
Express Send Pushback
Email sends dropped -19.2%, proving Express Send was inflating counts through low-commitment interactions.
Mobile Web Email Editor (Newton 3.0)
+$861K Activation Experiment
25,469 users. Email sends +10.6%, email verification +4.8%, ELTV per converter +6.7%.
mWeb Activation Experience
Contacts Upload A/B Test
4,462 users. The clearest cause-and-effect chain: better upload, more sends, more conversions. +$215K.
Contacts Upload Redesign
Low-Signal Experiment Challenges
File upload experiment faced stat-sig challenges due to low mobile sample volume.
mApp Contacts Growth Experiments
+4.8% Email Verification
Single largest metric improvement across all three experiments. Email verification surged +4.8%.
mWeb Activation Experience
Snowflake Data Queries
Aaron queried Snowflake directly to determine which activation steps most predicted retention and conversion.
mWeb Activation Experience
DMARC Cross-Functional Crunch
12-hour days for three months across engineering, product, content design, deliverability, and legal.
DMARC Compliance
DNS Tutorial Content Partnership
Content design partnership critical for translating DNS concepts into language accessible to SMB users.
DMARC Compliance
OAuth Preloading Architecture
Jointly designed loading state architecture with engineering to mask OAuth redirect latency.
Contacts Integrations
RevenueCat Hands-On
Aaron worked hands-on with RevenueCat, configuring the subscription management layer and testing StoreKit integration directly.
In-App Subscription & Monetization
Engineering Manager Partnership
Championed system-level solution over UI nudge by presenting activation data on silently blocked users.
All Contacts Segment
Experimentation Frameworks
Every shipped feature had a clear hypothesis, instrumented metrics, and a defined call window.
PLG & Growth Experimentation
Feasibility-First Design
Presented component-level specs, toast variants, and edge cases so engineering could flag risks early.
In-App Subscription & Monetization
Executive Vision Alignment
Vision prototype secured buy-in and influenced three quarters of roadmap.
AI Native Product Vision
Onboarding Benchmarking
Benchmarked against Klarna, Headspace, Rakuten, Future, Shopify, Revolut, Mindvalley, and Expedia.
Intent-Based Onboarding
Newton UXR Prototypes
Two rounds of UXR prototypes with distinct interaction models. Concept survived 18-month deprioritization.
Mobile Web Email Editor (Newton 3.0)
Analytics Competitive Research
Benchmarked Apple Fitness, Oura, Peloton, Pinterest, Instagram, and Google analytics for mobile data patterns.
mApp Reporting
UXR Search Reframe
Early testing showed users struggled with blank prompts. Redesigned from generation to selection and customization.
Prompt-to-Email (AI Email Generation)
Account UX Benchmarking
Four rounds of UXR prototype iteration with competitive analysis across Headspace, Airbnb, and Macy's.
Account Redesign
Social Posting Multi-Platform Learnings
Honest assessment: single-compose model across Facebook, Instagram, and LinkedIn produced mediocre results on every platform.
Social Media Integration
Mobile Dexterity Problem
Desktop editors rely on precise cursor placement, drag-and-drop, and hover states that do not translate to touch.
Mobile Web Email Editor (Newton 3.0)
Token-Based Design System
Built token-based design systems and Figma component libraries bridging design and production code.
SharpSpring
Accessibility-Compliant Components
Reusable UI components and templates that reduced design debt and established quality standards through the acquisition.
SharpSpring
BrandKit Platform Scale
Sole designer, two months. Website scraping for brand assets with manual override layer. 107M assets, 400K users.
BrandKit
Brand Color Mapping System
Extracted colors mapped to template roles (primary, secondary, background, accent) with manual override layer.
BrandKit
Brand Onboarding Flow
Brand-data ingestion reduced setup time and improved activation for new marketing automation accounts.
SharpSpring
$1.1M Combined Revenue
Three simultaneous PLG experiments generated +$1.1M estimated annual revenue impact.
PLG & Growth Experimentation
+$861K Annual Revenue
Gamified mWeb activation. Net revenue per exposed user: +$6.64.
mWeb Activation Experience
+$215K Annual Revenue
Contacts upload redesign. Better upload, more sends, more conversions.
Contacts Upload Redesign
Patent Pending
The mobile web email editor interaction model is currently in the process of being patented.
Mobile Web Email Editor (Newton 3.0)
25min to 4min Creation Time
AI reduced average email creation time from 25 minutes to under 4 minutes. 38% primary entry point.
Prompt-to-Email (AI Email Generation)
+22% Free-to-Paid Conversion
Tiered paywall drove +22% conversion and -15% churn among Lite-tier users before deprioritization.
In-App Subscription & Monetization
+18% Activation Rate
Intent-based onboarding. Users 2.4x more likely to send first campaign within 7 days.
Intent-Based Onboarding
45% Reporting Adoption
Mobile reporting hit 45% adoption first month with +3.2 minutes session duration.
mApp Reporting
460K+ Users Protected
Protected 60-70% of 460,000+ users from deliverability failures. Recognized as best industry solution.
DMARC Compliance
68.7% More Likely to Convert
107M assets, 400K users. BrandKit users 68.7% more likely to convert to paid.
BrandKit

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